Returns & Exchanges

At Keoma, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed items. If your garment doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or full refund to your original payment method.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all designer tags and labels remain attached and intact.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop the package off at any authorized carrier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 3 to 5 business days.